FAQs

Frequently asked questions about TWI and Psallo.

What does this mean for my subscription to The Worship Initiative?

Your current subscription remains active and unchanged. However, Psallo is the new home for all of the same songs, training, and resources you have historically found at theworshipinitiative.com

We are excited for the improvements made in the launch of Psallo, and we can’t wait to continue to roll out new content and features.

Will I need to create a new account?

Yes, you will need to create a Psallo account.

When I create a new Psallo account, do I need to cancel my old account?

Yes, your previous subscription to The Worship Initiative will remain active when you create a new Psallo account. Therefore, you will need to cancel your old account to avoid being billed for both subscriptions. Click here to cancel your account [https://app.theworshipinitiative.com/manage/subscription].

Is the pricing the same for the new product?

With Psallo, you will have more flexibility for you (and your team) so that you only pay for the product(s) that you use! Also, you can add unlimited free seats to your account, creating more opportunities to lead and serve those on your team.

Can I try out Psallo before switching?

Yes! You can get started for free today at psallo.theworshipinitiative.com.

Will my current watch history, resource libraries, and chart downloads transfer to my new Psallo account? 

No, unfortunately your new Psallo account will not migrate your existing video progress, curated playlists, or downloads. 

How is Psallo related to The Worship Initiative?

Psallo is the dedicated worship discipleship platform from The Worship Initiative. Both meaningful and memorable, we are excited to see the ways the Church leverages Psallo to build healthy worship cultures.

The Worship Initiative name will continue to be leveraged for our in-house recording and content studio and for our music activities.

Still have questions?